Revolutionize Your Business Communication: Top 15 Free VoIP Calling App

As the world becomes increasingly digital and remote, communication has become more critical than ever for businesses.

Voice over Internet Protocol (VoIP) technology has transformed the way we interact in the modern world. It enables companies to make unlimited phone calls through the Internet, therefore reducing the expenses associated with traditional phone lines. As a result, many companies are adopting VoIP apps as a cost-effective communication solution.

As a result, many companies are adopting VoIP apps as a cost-effective communication solution. This blog will explore the best VoIP apps for businesses in 2023, their features, pricing, and platform availability.

Whether you’re a small business owner or a member of a large enterprise, this guide will help you decide on the best VoIP app for your requirements.

So, let’s dive in and find the best VoIP app for your business needs!

What is a VoIP app?

VoIP (audio over Internet Protocol) is a communication technology that allows audio and video messages to be sent over the Internet rather than traditional phone lines. A VoIP app makes and receives phone calls, video calls, and other types of communication over the Internet using this technology.

VoIP applications transform audio and video signals into data packets that may be sent over the internet. This implies that instead of a real phone line, communication is carried out over an internet connection.

The data packets are then converted back into voice and video signals at the other end, allowing for real-time communication between the parties.

VoIP applications are available for desktop PCs, mobile devices, and web browsers. They include a number of capabilities, including video conferencing, screen sharing, and messaging, making them a popular alternative for organisations that need to connect with clients or remote staff.

15 Best VoIP Apps for Businesses in 2023

1. Moon Dialer

Moon Dialer is a VoIP app offering various features to enhance business communication. Moon Dialer is a user-friendly VoIP app with essential call management features, CRM integration, and conference calling capabilities. Its flexible pricing plans and availability on multiple platforms make it suitable for businesses looking to upgrade their communication systems.

Here are its features, pros and cons, pricing, and available platforms:

• Call Management: Moon Dialer allows you to make and receive calls from anywhere using internet connectivity.
• Conference Calling: Moon Dialer allows you to host audio and video conferences with multiple participants, allowing seamless collaboration and remote team meetings.
• CRM Integration: The app integrates with popular Customer Relationship Management (CRM) platforms, such as Salesforce, HubSpot, and Zoho CRM, enabling you to manage your customer interactions and access relevant information during calls.
• Analytics and Reporting: Moon Dialer provides detailed analytics and reporting features to track call metrics, monitor performance, and gain insights into call volumes, durations, and outcomes.
• Mobile App: Moon Dialer has a mobile app for iOS and Android smartphones that lets you make and receive business calls while on the move.

Pros

• User-friendly interface and easy setup
• Cost-effective compared to traditional business phone system
• Enables seamless remote communication and collaboration
• Integration with CRM platforms enhances customer management
• Comprehensive call management features

Cons

• Limited customization options compared to some other VoIP apps
• Some users may experience occasional call quality issues
• Advanced features may require higher pricing plans

Pricing

• Unlimited Phone Call Plan $14.99
• Unlimited VoIP Calling Plans $4.99
• Unlimited VoIP Calling Plans $29.99

Available Platforms

• Web-based
• Mobile device

2. Zoom

Zoom is a video conferencing and VoIP app popular among businesses and individuals.

Zoom is a popular and reliable choice for businesses and individuals needing video conferencing and VoIP apps. It’s affordable pricing for small businesses, ease of use, and integrations with third-party apps make it a versatile and convenient option.

Here are some of its features, pros and cons, pricing, and available platforms:

• HD video and audio
• Screen sharing
• Recording
• Virtual backgrounds
• Chat
• Breakout rooms
• Whiteboarding
• Integrations with third-party apps

Pros

• Easy to use
• Reliable
• High-quality audio and video
• A large number of participants (up to 1,000 with Large Meeting add-on)
• Affordable pricing for small businesses
• Integrations with third-party apps, including Google Drive, Dropbox, and Salesforce
• Offers both free and paid plans

Cons

• Security concerns in the past, but the company has since made improvements
• Some users may experience connectivity issues depending on their internet connection
• Some features, such as recording and breakout rooms, are only available with specific paid plans

Pricing

• Basic (free): includes unlimited one-on-one meetings, a 40-minute limit on group meetings, and other basic features.
• Pro ($14.99/month/host): includes unlimited meeting duration for up to 100 participants, recording, and other advanced features.
• Business ($19.99/month/host): includes features for small and medium-sized businesses, such as dedicated mobile phone support and admin controls.
• Enterprise (custom pricing): includes features for large businesses, such as unlimited cloud storage and customized branding.

Platforms

• Windows
• Mac
• iOS
• Android
• Web

3. Microsoft Teams

Microsoft Teams is a communication and collaboration platform developed by Microsoft.

Microsoft Teams is a flexible communication and collaboration platform with several features and interactions with other Microsoft products and third-party services. Its cost is suitable for small enterprises and it can be utilised on a variety of devices and platforms. However, its interface may be complex for some users, and some features are only available with specific paid plans.

Here are some of its features, pros and cons, pricing, and available platforms:

• Instant messaging
• Audio and video calling
• Video conferencing
• Screen sharing
• File sharing and collaboration
• Integration with other Microsoft apps, such as Office 365 and OneDrive
• App integrations with third-party services, such as Trello and Dropbox
• Virtual backgrounds and other customization options

Pros

• Suitable for remote teams and businesses of all sizes
• Integrates with other Microsoft apps and services
• Offers a variety of collaboration and communication tools in one platform
• Affordable pricing for small businesses
• Offers both free and paid plans
• It can be used across devices and platforms

Cons

• The interface may be complex for some users
• A large number of features may make it difficult to navigate and find specific tools
• Some features, such as recording and transcription, are only available with specific paid plans

Pricing

• Free: Chat, audio and video calling, and file sharing.
• Microsoft 365 Business Basic ($5.00/user/month): includes Teams, Office apps, and cloud storage
• Microsoft 365 Business Standard ($12.50/user/month): includes Teams, Office apps, cloud storage, and other business tools
• Microsoft 365 Business Premium ($20.00/user/month): includes Teams, Office apps, cloud storage, and advanced security and compliance tools

Platforms

• Windows
• Mac
• iOS
• Android
• Web

4. Cisco Webex

Cisco Webex is a video conferencing and collaboration tool developed by Cisco.

Cisco Webex is a reliable and secure video conferencing and collaboration tool that offers a variety of features and integrations with third-party apps. Its pricing is competitive for businesses of all sizes and provides enterprise-level security and compliance. However, its interface may be complicated for some users, and some features are only available with specific paid plans.

Here are some of its features, pros and cons, pricing, and available platforms:

• HD video and audio
• Screen sharing
• Recording
• Virtual backgrounds
• Chat
• Whiteboarding
• Integrations with third-party apps
• Transcription and closed captioning
• Breakout rooms

Pros

• Reliable and high-quality audio and video
• A large number of participants (up to 1000 with specific plans)
• Offers both free and paid plans
• Offers a variety of collaboration and communication tools in one platform
• Integrates with third-party apps such as Google Drive and Salesforce
• Provides enterprise-level security and compliance

Cons

• The interface may be challenging to navigate for some users
• Some features, such as breakout rooms, are only available with specific paid plans
• May have connectivity issues depending on the internet connection of the participants

Pricing

• Webex Free: includes essential features such as screen sharing, file sharing, and virtual backgrounds
• Webex Starter ($14.95/month/host): includes features for small teams, such as recording and branding customization
• Webex Plus ($19.95/month/host): includes additional features for larger teams, such as expanded cloud storage and customer support
• Webex Business (custom pricing): includes features for enterprise-level businesses, such as advanced security and compliance tools

Platforms

• Windows
• Mac
• iOS
• Android
• Web

5. RingCentral

RingCentral is a cloud-based VoIP app that offers a variety of communication and collaboration features for businesses. RingCentral is a robust and adaptable VoIP programme with several communication and collaboration functions. It is a popular solution for organisations of all sizes because to its connections with third-party apps and services.

Here are some of its features, pros and cons, pricing, and available platforms:

• Audio and video conferencing
• Team messaging
• Screen sharing
• File sharing and collaboration
• Virtual backgrounds and other customization options
• Call management and routing
• Integration with third-party apps such as Microsoft Teams and Salesforce
• RingCentral Video, a video conferencing platform for up to 500 participants

Pros

• Offers a wide range of communication and collaboration tools
• Integrates with a variety of third-party apps and services
• Customizable and flexible pricing plans
• Offers both free and paid plans
• High-quality audio and video

Cons

• The interface may be complex for some users
• Some features, such as advanced analytics and call recording, are only available with specific paid plans
• Customer support may be lacking for some users

Pricing

• Free: includes essential features such as team messaging, audio and video calls for up to 100 participants, and screen sharing
• Essentials ($19.99/user/month): includes video and audio calls for up to 20 participants, unlimited team messaging, and integrations with third-party apps
• Standard ($27.99/user/month): includes video and audio calls for up to 100 participants, advanced call management features, and integrations with Microsoft 365 and Google Workspace
• Premium ($34.99/user/month): includes video and audio calls for up to 200 participants, advanced analytics, and call recording
• Ultimate ($49.99/user/month): includes video and audio calls for up to 200 participants, integrations with Salesforce and Okta, and unlimited storage

Platforms

• Windows
• Mac
• iOS
• Android
• Web

6. Google Meet

Google Meet is a video conferencing and communication tool developed by Google that offers a range of business features. The video conferencing and communication tool Google Meet is straightforward and dependable, and it works well with other Google Workspace applications.

Its free plan is an excellent option for small businesses or casual users, while the paid plans offer more advanced features and increased participant limits.

Here are some of its features, pros and cons, pricing, and available platforms:

• Audio and video conferencing
• Screen sharing
• Live captioning
• Real-time collaboration on documents, sheets, and slides
• Integration with Google Calendar and Gmail
• Breakout rooms for smaller group discussions
• Polls and Q&A for interactive meetings

Pros

• Simple and easy-to-use interface
• Integrated with Google Workspace for seamless collaboration
• High-quality audio and video
• Secure with end-to-end encryption

Cons

• Limited customization options
• Limited features compared to other VoIP apps
• Advanced features such as recording and analytics require a paid plan
• No phone support for customer service

Pricing

• Free: includes audio and video call for up to 100 participants, screen sharing, and virtual backgrounds.
• Business Starter ($6/user/month): includes audio and video call for up to 150 participants, advanced security features, and integration with Google Drive and Google Workspace apps.
• Business Standard ($12/user/month): includes video and audio calls for up to 150 participants, recording, and attendance tracking
• Business Plus ($18/user/month): includes audio and video call for up to 250 participants, live streaming, and advanced analytics.
• Enterprise: custom pricing with advanced security and compliance features, dedicated support, and more.

Platforms

• Web (Chrome, Firefox, Safari, Edge)
• iOS
• Android

7. Slack

Slack is a famous team messaging and communication platform offering a range of VoIP features. Slack is a famous team messaging and communication platform offering various VoIP features. Its intuitive interface and wide range of third-party integrations make it a popular choice for teams of all sizes. However, its audio and video quality may be lower than other VoIP apps, and some advanced features require a paid plan.

Here are some of its features, pros and cons, pricing, and available platforms:

• Team messaging with channels and direct messages
• Audio and video calls
• Screen sharing and file sharing
• Integration with a variety of third-party apps and services
• Customizable notifications and themes
• Workflow automation with Slack bots and apps
• Multi-language support

Pros

• Easy-to-use and intuitive interface
• Wide range of third-party app integrations
• Customizable notifications and themes
• Advanced search and archive features n
• Free plan for small teams

Cons

• Audio and video quality may not be as high as other VoIP apps
• Limited features compared to other VoIP apps
• Advanced features such as screen recording and user management require a paid plan
• Customer support may not be as responsive as other VoIP apps

Pricing

• Free: includes essential features such as team messaging, video and audio calls for up to 1-to-1, and 5GB of storage per team
• Standard ($6.67/user/month): includes video and audio calls for up to 15 participants, 10GB of storage per team, and advanced search and archive features
• Plus ($12.50/user/month): includes video and audio calls for up to 15 participants, 20GB of storage per team, and advanced security and compliance features

Platforms

• Windows
• Mac
• iOS
• Android
• Web

8. Skype for Business

Skype for Business is a communication platform developed by Microsoft that offers a range of business features. Skype for Business is a comprehensive communication platform offering advanced features and integration with Microsoft Office apps and services. It may be the best choice for businesses already using Microsoft 365 and looking for a fully integrated communication solution. However, it can be complex to use and may not fit those without a need for advanced features.

Here are some of its features, pros and cons, pricing, and available platforms:

• Audio and video conferencing
• Screen sharing and file sharing
• Integration with Microsoft Office apps and services
• Real-time collaboration on documents and presentations
• Virtual whiteboard and polls
• PSTN conferencing for participants without internet access
• Call recording and transcription

Pros

• Fully integrated with Microsoft Office apps and services
• High-quality audio and video
• Robust security and compliance features
• Advanced features such as call recording and transcription
• Available as part of Microsoft 365 Business plans

Cons

• It can be complex and challenging to use for some users
• Limited customization options
• It may require additional hardware or software for advanced features
• No free version available for businesses

Pricing

• Skype for Business is included in Microsoft 365 Business plans, which start at $5/user/month for the Basic plan and include a range of other productivity apps and services.

Platforms

• Windows
• Mac
• iOS
• Android
• Web

9. GoToMeeting

GoToMeeting is a popular web conferencing and VoIP app designed for businesses. GoToMeeting is a comprehensive web conferencing and VoIP app that offers advanced features like call recording and transcription and integration with popular productivity tools. It may be the best fit for businesses requiring a high level of customization and advanced features, but it may be more expensive than other VoIP apps.

Here are some of its features, pros and cons, pricing, and available platforms:

• Audio and video conferencing
• Screen sharing and presentation tools
• Webinar hosting for up to 3,000 participants
• Drawing and highlighting tools
• Personal meeting rooms for recurring meetings
• Call recording and transcription
• Integrations with popular productivity tools like Microsoft Office and Salesforce

Pros

• High-quality audio and video
• Easy-to-use interface for both hosts and participants
• Custom branding options for personal meeting rooms
• Advanced features like call recording and transcription
• 24/7 customer support

Cons

• Limited features on the lowest-tier plan
• No free version is available
• Higher pricing compared to some other VoIP apps
• Limited customization options for webinars

Pricing

• Professional ($14/user/month): includes web conferencing for up to 150 participants, personal meeting rooms, drawing and highlighting tools, and integrations with popular productivity tools
• Business ($19/user/month): includes all Professional features, plus recording and transcription, and webinars for up to 250 participants
• Enterprise (custom pricing): includes all Business features, plus dedicated customer support, onboarding, and custom branding options

Platforms

• Windows
• Mac
• iOS
• Android
• Web

10. Jitsi Meet

Small to medium-sized enterprises should use the free and open-source web conferencing and VoIP tool Jitsi Meet. Jitsi Meet is an excellent option for small to medium-sized businesses requiring basic web conferencing and VoIP features without advanced integrations or customization options.It is open-source and free, making it an affordable option for companies on a limited budget. However, it may not suit larger businesses with more complex needs.

Here are some of its features, pros and cons, pricing, and available platforms:

• Audio and video conferencing
• Screen sharing and presentation tools
• Virtual backgrounds
• Meeting recording and streaming
• Encryption and security features
• Custom branding options

Pros

• Completely free and open-source
• Easy-to-use interface with no download or registration required
• Advanced security and encryption features
• Custom branding options for personal meetings
• Available on all major platforms

Cons

• Limited features compared to some other VoIP apps
• No advanced integrations with other productivity tools
• It may not be suitable for larger businesses with complex needs

Pricing

• Jitsi Meet is entirely free and open-source with no pricing tiers.

Platforms

• Windows
• Mac
• Linux
• iOS
• Android
• Web

11. BlueJeans

BlueJeans is a cloud-based web conferencing and VoIP app designed for businesses of all sizes. BlueJeans is a comprehensive web conferencing and VoIP app that offers advanced collaboration tools like virtual whiteboarding and annotation and integration with popular productivity tools. It may be the best fit for businesses requiring a high level of customization and advanced features, but it may be more expensive than other VoIP apps.

Here are some of its features, pros and cons, pricing, and available platforms:

• Audio and video conferencing
• Screen sharing and presentation tools
• Meeting recording and playback
• Webinar hosting for up to 50,000 attendees
• Advanced collaboration tools like virtual whiteboarding and annotation
• Integrations with popular productivity tools like Microsoft Teams and Slack

Pros

• High-quality audio and video
• Advanced collaboration tools like virtual whiteboarding and annotation
• Custom branding options for personal meetings and webinars
• Available on all major platforms
• Integrations with popular productivity tools

Cons

• Higher pricing compared to some other VoIP apps
• Limited customization options for webinars
• Some features are only available on higher-tier plans

Pricing

• Standard ($9.99/host/month): includes audio and video conferencing for up to 50 participants, screen sharing, and meeting recording
• Pro ($13.99/host/month): includes all Standard features, plus advanced collaboration tools like virtual whiteboarding and annotation
• Enterprise (custom pricing): includes all Pro features, plus dedicated customer support, onboarding, and custom branding options

Platforms

• Windows
• Mac
• iOS
• Android
• Web

12. Lifesize

Lifesize is a cloud-based web conferencing and VoIP app designed for businesses of all sizes. Here are some of its features, pros and cons, pricing, and available platforms:

• Audio and video conferencing
• Screen sharing and presentation tools
• Virtual backgrounds
• Meeting recording and playback
• Advanced collaboration tools like virtual whiteboarding and annotation
• Integrations with popular productivity tools like Microsoft Teams and Slack

Pros

• High-quality audio and video
• Advanced collaboration tools like virtual whiteboarding and annotation
• Custom branding options for personal meetings and webinars
• Available on all major platforms
• Integrations with popular productivity tools

Cons

• Higher pricing compared to some other VoIP apps
• Limited customization options for webinars
• Some features are only available on higher-tier plans

Pricing

• Standard ($12.50/host/month): includes audio and video conferencing for up to 100 participants, screen sharing, and meeting recording
• Plus ($14.95/host/month): includes all Standard features, plus advanced collaboration tools like virtual whiteboarding and annotation, and custom branding options for personal meetings
• Enterprise (custom pricing): includes all Plus features, plus dedicated customer support, onboarding, and custom branding options for webinars

Platforms

• Windows
• Mac
• iOS
• Android
• Web

13. Nextiva

Nextiva is a cloud-based VoIP app designed for businesses of all sizes. Nextiva is a comprehensive VoIP app offering advanced call management features and integration with popular CRM tools. It may be the best fit for businesses requiring a high level of call management, but it may be more expensive than other VoIP apps.

Here are some of its features, pros and cons, pricing, and available platforms:

• Audio and video conferencing
• Screen sharing and presentation tools
• Instant messaging and chat
• Mobile app for iOS and Android devices
• CRM integration
• Advanced call management features like call routing and queuing

Pros

• High-quality audio and video
• Advanced call management features
• Mobile app for on-the-go communication
• Integration with popular CRM tools
• Available on all major platforms

Cons

• Limited customization options compared to some other VoIP apps
• Some features are only available on higher-tier plans

Pricing

• Essential ($18.95/user/month): includes audio and video conferencing for up to 40 participants, screen sharing, and instant messaging and chat
• Professional ($22.95/user/month): includes all Essential features, plus advanced call management features like call routing and queuing, and CRM integration
• Enterprise ($32.95/user/month): includes all Professional features, plus advanced reporting and analytics, and unlimited audio and video conferencing

Platforms

• Windows
• Mac
• iOS
• Android
• Web

14. Vonage

Vonage is a cloud-based VoIP app designed for businesses of all sizes. Vonage is a comprehensive VoIP app with advanced call management features, a virtual receptionist, and integration with popular CRM and productivity tools. It may be the best fit for businesses requiring a high level of call management and customer support, but it may be more expensive than other VoIP apps.

Here are some of its features, pros and cons, pricing, and available platforms:

• Audio and video conferencing
• Instant messaging and chat
• Mobile app for iOS and Android devices
• Call recording and analytics
• Advanced call management features like call routing and queuing
• Virtual receptionist

Pros

• High-quality audio and video and international calls
• Advanced call management features
• Integration with popular CRM and productivity tools
• Virtual receptionist feature
• Available on all major platforms

Cons

• Higher pricing compared to some other VoIP apps
• Limited customization options
• Some users report issues with customer support

Pricing

• Mobile ($19.99/user/month): includes unlimited calling and messaging within the US and Canada and video conferencing for up to 100 participants
• Premium ($29.99/user/month): includes all Mobile features, plus advanced call management features like call routing and queuing, and call recording and analytics
• Advanced ($39.99/user/month): includes all Premium features, plus a virtual receptionist, and integration with popular CRM and productivity tools

Platforms

• Windows
• Mac
• iOS
• Android
• Web

15. Zoho Meeting

Zoho Meeting is a cloud-based video conferencing solution for businesses of all sizes. Zoho Meeting is a simple and affordable VoIP app with essential video conferencing features like screen sharing and recording, moderator controls, and polling. It may be the best fit for small businesses that need a straightforward video conferencing solution that integrates well with other Zoho apps and popular CRM tools. However, it may need more advanced features compared to other VoIP apps.

Here are some of its features, pros and cons, pricing, and available platforms:

• Audio and video conferencing
• Screen sharing and remote control
• Recording and playback
• Registration and email reminders
• Moderator controls and polling
• Mobile app for iOS and Android devices

Pros

• Affordable pricing for international calls
• Easy to use and set up
• Integration with other Zoho apps and popular CRM tools
• Moderated controls and polling features
• Available on all major platforms

Cons

• Limited customization options
• Lacks some advanced features compared to other VoIP apps
• Some users report issues with audio and video quality

Pricing

• Free: includes audio and video conferencing for up to 2 participants and screen sharing
• Meeting ($10/host/month): includes audio and video conferencing for up to 100 participants, and screen sharing and recording
• Webinar ($19/host/month): includes Meeting features, plus registration and email reminders, moderator controls, and polling

Platforms

• Windows
• Mac
• iOS
• Android
• Web

Why Businesses Are Using VoIP Apps: 3 Reasons

Businesses increasingly use VoIP (Voice over Internet Protocol) for Communication. Here are three reasons why:

Cost Savings

When compared to conventional mobile device systems, VoIP applications provide considerable cost reductions. VoIP enables companies to place mobile phone calls via the Internet, doing away with the need for pricey equipment, phone lines, and long-distance fees. VoIP applications often provide pay-as-you-go alternatives and reasonable price plans, enabling enterprises to lower their communication costs.

Flexibility and Mobility

VoIP apps provide businesses with flexibility and mobility in their communication. Employees can use VoIP apps on various devices, including smartphones, tablets, and laptops, enabling them to work from anywhere with an internet connection. This flexibility promotes remote work, improves collaboration among distributed teams, and enhances productivity.

Advanced Features and Integration

VoIP apps offer many advanced features beyond traditional mobile phone calls. These features may include video conferencing, screen sharing, voicemail-to-email transcription, call analytics, and integration with other business tools like CRM systems. These features enhance communication capabilities, streamline workflows, and improve business efficiency.

Upgrade Your Business with the Best VoIP App: Moon Dialer

VoIP apps offer businesses a cost-effective and versatile way to upgrade their communication and collaboration capabilities. The best VoIP apps provide a range of features, such as video conferencing, call recording, and instant messaging, that can help increase productivity, improve customer experiences, and ultimately lead to tremendous success.

Businesses using VoIP apps: increased productivity, cost savings, and improved customer experiences. Businesses can stay competitive and better serve customers by upgrading their communication and collaboration capabilities with VoIP apps like Moon Dialer.

Moon Dialer offers a range of features, including call recording, call forwarding, and auto-dialing, that can help boost productivity for sales and customer service teams. With its user-friendly interface, Moon Dialer allows teams to quickly and efficiently manage their phone calls, freeing time to focus on other essential tasks.

Moon Dialer’s call routing and auto-dialing features can help ensure that customers are quickly connected to the right person, improving their overall experience with your business.
Overall, the right VoIP phone service app can provide businesses with the tools to communicate effectively, collaborate efficiently, and succeed in today’s fast-paced digital environment. To embark on this communication revolution, start exploring the top free VoIP calling app Moon Dialer.